Frequently Asked Questions

We have prepared a selection of answers based on the most common questions our customers ask us
If you have any questions or concerns, please contact us directly via e-Mail, Telephone or through our contact form.

Where is Boeris Bikes store situated?

The shop is located in Strada Comunale di Mirafiori, 2 (opposite to Circoscrizione 10). It is a crossroad of Corso Unione Sovietica (from the number 577 the crossroad of the street Municipal Mirafiori is 10 meters away).

To see your bikes without coming to the store, what should I do?

Visit our website in the section “Bicycles” where you will see a selection of the models manufactured.

I bought the wrong bike and I can't ride it. After a short time I feel pain. What should I do?

Come and visit us, explain your problems and needs. We will give you some suggestions: modify your bike or build a new one. If you find the offer appropriate, we’ll schedule an appointment to find out your measurements. ┬áRead more about the project Metrika.

I am a beginner, I would like to start riding with friends on a road bike / MTB, but I'm not competent. What should I do?

our bikes are custom made and measurements are taken when your bike is built by us. This way you will be given the bike that suits your needs.

I would not like to find myself surprised at a too high cost of repair

When you bring your bike to be repaired a rough estimate is made. If unanticipated problems are found during repair, the customer is contacted by telephone to decide how to proceed.

Which bikes can I find at your store?

In alphabetical order: city bike, race/road bike, mountain bike, single speed and trekking. Visit our portfolio.

If I want your bike what should I do?

To build a bike at Boeris you must contact us via mail or by (phone). Preferably go to our store in Turin, Italy to agree with the staff the specifications you want.

I am a racer and I bought a bike but I don't feel in the right position on it, what should I do?

We’ll need to do you a Biomechanics visit, which will detect the changes to be made to your bike.

I have a bike that's not a Boeris, but it has mechanical problems. Can you fix it?

Yes, we do repairs to all any brand of bikes

Do you have a spare parts warehouse?

Yes, we have a very well stocked spare parts warehouse. In case we were without a spare part not be available, we will source it for you.